Tech support for seniors

computing peace of mind

During the Covid19 pandemic, tech use by seniors has skyrocketed.  Tekmar’s tech support for senior citizens program makes it easy for these users get help when they need it. Studies show (see below) that seniors are adopting technology like crazy and using connected devises much more. 

There is still a level of apprehension, and that is what we do something about. Our program and skilled support staff (more than 20 years in computer support) speaks in plain English and takes time on phone support or house calls to understand the problem.

Tekmar specializes in making computing safer and easier for elder uses. We grew up using computers and have helped thousands of people to get more out of their electronics, PC(s), tablets and cellular phones for the last twenty-five years. We believe that systems, no matter what kind can be useful, fun, and secure.  They need affordable too. This page explains why and how device users of all ages can protect, preserve, and enhance the devices.  Everyone can have a good experience and struggle less with technology.

“It is common sense to take a method and try it. If it fails, admit it frankly and try another, but above all, try something.”

Franklin D. Roosevelt

Tech Adoption Skyrockets Among Older Adults

ADT, Airties, Arlo, Best Buy Health, Cognitive Systems, Essence, OMRON Healthcare, Medical Guardian, and Super to share insights on connected healthcare and home services at CONNECTIONS™ Summit at CES

DALLAS, Jan. 13, 2021 /PRNewswire/ — New Parks Associates research finds that during the COVID-19 pandemic, 29% of US seniors ages 65 and older have used video conferencing services, 27% have used telehealth/remote consultation services, 22% have used a grocery store delivery or pick-up service, and 55% have an online video service subscription.

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Protecting oneself and personal interest is important in network computing. Tekmar’s Watch IT technology was developed for business in the late 1990s. Watch IT is a knowing set of eyes looking at our customer’s devices and operating statistics every day.

Preserving one’s documents, email and picture is the job of our simple Backup Manager. It is a simple set of tools that allow the least savvy users to make certain the important stuff is preserved in a crash. Further, our Assess IT tools compares benchmark statistics to determine operating status is persevered over day to day. Assess IT alerts our security operations center (SOC) when a device is outside its normal operating range.

Enhancing systems and reducing cost is just as critical as preserving our stuff. Assess IT process are threaded into our Update IT and Secure IT controls which poll a huge range of manufactures databases to determine and push updates and patches to devices in real time and compare operating statistics with Watch IT.

* This post was originally posted on our sister site https://www.tekuser.com in 2017. It was moved here in 2019.  It was updated 1/14/2021

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